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TSW14J56 EVM and Error 1097

Other Parts Discussed in Thread:ADS54J64EVM

I recently purchased a TSW14J56EVM eval board and was trying to set it up to test a ADCevm. I installed the High Speed Data Converter Pro (HSDC Pro) software to communicate with the board and followed the user guides for both the TSW14J56EVM and HSDC Pro. After first booting up the board and software I tried to download firmware onto the board and was met with this error (See Attached). How do I go about fixing this? Thank you.

 I use ads54j64evm and TSW14J56EVM. Now My OS is win10.

Many thanks

Kailyn Chen:

Hello,

Can you verify the 5V supply connected to the TSW14J56EVM can provide at least 4A of current? 

Try the following steps:

Uninstall HSDC Pro.
Restart the PC.
Install HSDC Pro using the link mentioned below.
Make sure no other applications are running and Run HSDC Pro. Try to capture Data.
If still the issue retains, uninstall LabVIEW 2014 run time engine and reinstall it using the link mentioned below.

 

HSDC Pro Installer : https://www.ti.com/tool/DATACONVERTERPRO-SW?keyMatch=HIGH%20SPEED%20DATA%20CONVERTER%20PRO#downloads

LabVIEW 2014 Run Time Engine : https://www.ni.com/en-in/support/downloads/software-products/download.labview-runtime.html#306245

,

sam zhong:

The problem still occur when I do upper steps 

,

sam zhong:

I can see my TSW14J56EVM  version is E, but HSDC Pro detect my card version is d, it's the normal scenario? Thanks

 …

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Kailyn Chen:

sam zhong 说:I can see my TSW14J56EVM  version is E, but HSDC Pro detect my card version is d, it's the normal scenario?

There is no affect, Rev E had more vias placed under the USB connector to provide more mounting strength. Since the change was so minor, we did not make the change to the enumeration of the USB EEPROM, so HSDC Pro GUI still recognizes this as a REv D board. That is the only difference. The board should work just fine.

Have you verified the 5V supply connected to the TSW14J56EVM can provide at least 4A of current? If not, please change another power supply which could provide 4A current at least to try again. 

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sam zhong:

Yes, I use HMC8042 power supply, its maximum current output is 5A, I try to use this cable and clamp TSW14J56EVM power cable which your company gave. But 1097 alarm still occur.

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Kailyn Chen:

Please refer to the similar posts , and it looks like it resolved all by raised the current.  How about your Windows OS?

https://e2e.ti.com/support/data-converters-group/data-converters/f/data-converters-forum/621317/tsw14j56evm-probleme-with-hsdc-pro-v4-70-ads54j66evm-tsw14j56evm—error-1097

https://e2e.ti.com/support/data-converters-group/data-converters/f/data-converters-forum/1097340/tsw14j57evm-tsw14j57evm

https://e2e.ti.com/support/data-converters-group/data-converters/f/data-converters-forum/554916/tsw14j56-evm-and-error-1097

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sam zhong:

WIN10 

,

sam zhong:

I try to use those method but still fail. I take a video and upload on google drive, Please check it. Thanks!

drive.google.com/…/view

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Kailyn Chen:

Hello, the  google link has blocked and didn't open normally.

But I have escalated your questions to E2E forum, and we are waiting reply from senior engineer.

https://e2e.ti.com/support/data-converters-group/data-converters/f/data-converters-forum/1132424/tsw14j56-evm-and-error-1097

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sam zhong:

Very thanks for your help, I cannot reply or update some message on  E2E forum, could you help to upload my 1097 error video on this link

https://e2e.ti.com/support/data-converters-group/data-converters/f/data-converters-forum/1132424/tsw14j56-evm-and-error-1097

It's my 1097 error video and upload on youtube, thanks

www.youtube.com/watch

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Kailyn Chen:

Could you please attached your video here? I  also couldn't open the youtube  website.

Click" 插入"–图像视频/文件–点击”上传“即可。

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sam zhong:

单击此处播放此视频
(function(id)
{var v = document.getElementById(id);var op = v.style.position, ol = v.style.left, or = v.style.right, fe = [];var nodeLimit = 50;checkVideo = function() {if (!v.canPlayType || v.error) {var bound = 0;while (v.childNodes.length > 0 && bound < nodeLimit) {bound++;if (v.childNodes[0].nodeName != 'SOURCE') {v.parentNode.insertBefore(v.childNodes[0], v);}}v.parentNode.removeChild(v);} else if (v.readyState == 0) {window.setTimeout(checkVideo, 249);}},checkVideoRendered = function() {if (v.networkState == 1 && v.readyState == 4) {v.style.position = op;v.style.left = ol;v.style.right = or;for (var i = 0; i < fe.length; i++) {fe[i].parentNode.removeChild(fe[i]);}} else {window.setTimeout(checkVideoRendered, 249);}}if (navigator.userAgent.indexOf('iPad') == -1 && navigator.userAgent.indexOf('iPhone') == -1 && navigator.userAgent.indexOf('iPod') == -1) {window.setTimeout(checkVideo, 249);}
})('v_8f61778d2f0244afb23279e91c65263b');

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Kailyn Chen:

Got it, and I have attached this video to the E2E forum, please pay attention to the reply of the engineer.

https://e2e.ti.com/support/data-converters-group/data-converters/f/data-converters-forum/1132424/tsw14j56-evm-and-error-1097

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sam zhong:

Many thanks for your help. I success to turn on this board and simulate similar result after change the power cable. 

,

Kailyn Chen:

I am glad to hear that the problem has been resolved.

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